Check your warranty

Warranty period

12 months (from the date of shipment)

Introduction

Veltik warrants its windshield protection film against defects in materials and manufacturing, including but not limited to discoloration, delamination, peeling, distortion, and other product-related failures that arise solely from manufacturing faults. If the product is confirmed to be defective due to manufacturing reasons, Veltik may compensate the affected portion in meters or a full roll, depending on the extent and nature of the defect. This warranty applies strictly to the product itself and does not cover labor costs, installation, or any form of reimbursement beyond the film material.

Exclusions from warranty coverage

This warranty does not cover damage or failure resulting from:

• Normal wear and tear, including wiper blade scratching
• Improper installation
• Vehicle collisions or accidents
• Misuse, abuse, neglect, or modification of the product
• Vandalism
• Improper maintenance
• Unpredictable weather conditions such as sandstorms, hail, tornadoes, etc.
• Repeated exposure to chemicals, including but not limited to acids (e.g., isopropyl, denatured alcohol), gasoline, acetone, kerosene, or ethanol
• Use of abrasive materials
• Use of power washers or high-pressure cleaning systems

Care & maintenance requirements

To ensure optimal performance and maintain eligibility for warranty coverage, observe the following:

• Do not wash the vehicle or use windshield wipers unless absolutely necessary within the cure period (first 48-72 hours)
• Wipe using a soft microfiber towel or soft sponge
• Do not use pressure washers, power washers, or high-pressure nozzles on or near the windshield
• Replace wiper blades every 3-6 months, depending on vehicle usage and climate. If possible, switch to silicone-type wiper blades, and ensure they are free of debris before use
• Applying a ceramic coating every 2-3 months is recommended; please confirm with the manufacturer before application
• Do not operate wipers on a dry or dusty windshield
• Avoid using frozen or ice-covered wiper blades, as they can easily cause scratches
• Remove dirt or insects promptly to prevent bonding to the film surface

Safety notice

Do not operate your vehicle if the windshield protection film impairs visibility or affects your ability to drive in any way due to distortion, discoloration, or peeling. Continuing to drive under such conditions can result in serious injury or damage to yourself and others. Veltik disclaims liability for any injuries, accidents, or damages arising from the use of your vehicle while under these conditions.

Warranty claim process

If you discover a potential manufacturing defect, please contact our Sales Department (sales@interconix.com) and provide the following:

• Lot number of the roll
• Proof of purchase
• Clear photo or video evidence of the issue

Our Quality Team will review the materials and determine the root cause. If the issue is found to be a manufacturer's defect, compensation will be provided in film length (meters) or a full roll, depending on the defect's nature and scope.

Warranty period

10 years from date of installation (from the original date of installation, provided that all installation, usage, and maintenance guidelines are followed.)

Introduction

Veltik warrants that V-Pro is free from manufacturing defects in materials existing at the time of shipment. This warranty covers material-related defects including yellowing, cracking, peeling, blistering, delamination, staining, or abnormal loss of gloss when directly caused by a verified manufacturing defect. Due to the inherent characteristics of coating products, minor variations may occur. Quality warranty is strictly limited to the factual specifications stated in the applicable Technical Data Sheet (TDS). All mechanical properties are measured under laboratory conditions and do not guarantee real-world installation performance. In the event of a confirmed defect, Veltik's sole obligation is, at its discretion, to replace the defective film in material length (meters) or one full roll.

Exclusions from warranty coverage

This warranty does not cover damage or failure resulting from:

• Improper or non-standard installation
• Installer skill, tools, or working environment
• Excessive or uncontrolled stretching or force during installation
• Cracking or tearing caused by over-stretching or misuse
• Vehicle paint failure, accidents, or impacts
• Normal wear and tear or environmental exposure
• Chemical exposure, including NaOH-containing products
• Abuse, neglect, or improper maintenance

Minor material variations within the same product or production lot are not considered defects.

Care & maintenance requirements

To maintain warranty validity, the customer must:

• Use pH-neutral cleaning products
• Avoid abrasive tools or harsh chemicals
• Avoid highly alkaline or NaOH-containing cleaners
• Remove contaminants promptly
• Follow care instructions provided at installation

Warranty claim process

If you discover a potential manufacturing defect, please contact our Sales Department (sales@interconix.com) and provide the following:

• Lot number of the roll
• Proof of purchase
• Clear photo or video evidence of the issue

Our Quality Team will review the materials and determine the root cause. If the issue is found to be a manufacturer's defect, compensation will be provided in film length (meters) or a full roll, depending on the defect's nature and scope.

Warranty period

12 months (from the date of shipment)

Introduction

Veltik warrants its display protection film against defects in materials and manufacturing, including but not limited to discoloration, delamination, peeling, distortion, and other product-related failures that arise solely from manufacturing faults. If the product is confirmed to be defective due to manufacturing reasons, Veltik may compensate the affected portion in meters or a full roll, depending on the extent and nature of the defect. This warranty applies strictly to the product itself and does not cover labor costs, installation, or any form of reimbursement beyond the film material.

Exclusions from warranty coverage

This warranty does not cover damage or failure resulting from:

• Normal wear and tear, including wiper blade scratching
• Improper installation
• Vehicle collisions or accidents
• Misuse, abuse, neglect, or modification of the product
• Vandalism
• Improper maintenance
• Unpredictable weather conditions such as sandstorms, hail, tornadoes, etc.
• Repeated exposure to chemicals, including but not limited to acids (e.g., isopropyl, denatured alcohol), gasoline, acetone, kerosene, or ethanol
• Use of abrasive materials
• Use of power washers or high-pressure cleaning systems

Care & maintenance requirements

To ensure optimal performance and maintain eligibility for warranty coverage, observe the following:

• Do not wash the vehicle or use display surface cleaning tools unless absolutely necessary within the cure period (first 48-72 hours)
• Wipe using a soft microfiber towel or soft sponge
• Do not use pressure washers, power washers, or high-pressure nozzles on or near the display surface
• Replace cleaning tools every 3-6 months, depending on vehicle usage and climate. If possible, switch to silicone-type cleaning tools, and ensure they are free of debris before use
• Applying a ceramic coating every 2-3 months is recommended; please confirm with the manufacturer before application

Warranty claim process

If you discover a potential manufacturing defect, please contact our Sales Department (sales@interconix.com) and provide the following:

• Lot number of the roll
• Proof of purchase
• Clear photo or video evidence of the issue

Our Quality Team will review the materials and determine the root cause. If the issue is found to be a manufacturer's defect, compensation will be provided in film length (meters) or a full roll, depending on the defect's nature and scope.

Warranty period

12 months (from the date of shipment)

Introduction

Veltik warrants its automotive window film against defects in materials and manufacturing, including but not limited to discoloration, delamination, peeling, distortion, and other product-related failures that arise solely from manufacturing faults. If the product is confirmed to be defective due to manufacturing reasons, Veltik may compensate the affected portion in meters or a full roll, depending on the extent and nature of the defect. This warranty applies strictly to the product itself and does not cover labor costs, installation, or any form of reimbursement beyond the film material.

Exclusions from warranty coverage

This warranty does not cover damage or failure resulting from:

• Normal wear and tear, including wiper blade scratching
• Improper installation
• Vehicle collisions or accidents
• Misuse, abuse, neglect, or modification of the product
• Vandalism
• Improper maintenance
• Unpredictable weather conditions such as sandstorms, hail, tornadoes, etc.
• Repeated exposure to chemicals, including but not limited to acids (e.g., isopropyl, denatured alcohol), gasoline, acetone, kerosene, or ethanol
• Use of abrasive materials
• Use of power washers or high-pressure cleaning systems

Care & maintenance requirements

To ensure optimal performance and maintain eligibility for warranty coverage, observe the following:

• Do not wash the vehicle or use window cleaning tools unless absolutely necessary within the cure period (first 48-72 hours)
• Wipe using a soft microfiber towel or soft sponge
• Do not use pressure washers, power washers, or high-pressure nozzles on or near the window
• Replace cleaning tools every 3-6 months, depending on vehicle usage and climate. If possible, switch to silicone-type cleaning tools, and ensure they are free of debris before use
• Applying a ceramic coating every 2-3 months is recommended; please confirm with the manufacturer before application
• Do not operate cleaning tools on a dry or dusty window

Warranty claim process

If you discover a potential manufacturing defect, please contact our Sales Department (sales@interconix.com) and provide the following:

• Lot number of the roll
• Proof of purchase
• Clear photo or video evidence of the issue

Our Quality Team will review the materials and determine the root cause. If the issue is found to be a manufacturer's defect, compensation will be provided in film length (meters) or a full roll, depending on the defect's nature and scope.